How to Unfreeze Your Credit

How to unfreeze your credit

If you have initiated a credit freeze, you might now want to undo it and reopen your credit scores. You may be looking to apply for a new car loan or credit card and now need a potential credit issuer to review your scores and history.

There are many reasons to have placed a freeze on your accounts. This article strives to help you make confident and positive financial decisions. So whether bad credit, ID theft or data breaches or just difficult decisions led to you freezing your credit, it’s now time to thaw.

Unfreezing your credit reports is fairly simple. To do this, you will have to contact each credit bureau online or by phone to properly lift your credit freeze. 

Remember, placing and lifting freezes costs no money. This is a service the credit bureaus provide to help you manage your credit and your finances effectively.

What are the choices

What are my choices for unfreezing credit?

There are two choices:

  • Temporarily lift the freeze
  • Permanently lift the freeze

There are two options to temporarily lift a credit freeze:

  1. First option is to lift a freeze for a specific and limited number of days. Reasons to do this include applying for a house mortgage or car loan or applying for a credit card.
  2. Second option is to give access to your credit report only to a specific creditor. This option is done when you are applying for a specific loan and you know which credit bureau that the issuer uses. At that point you unfreeze only that one.

Permanently lifting a credit freeze is also an option. But when you opt for permanent removal you give up some important protections that frozen credit provides. 

Temporarily lifting a freeze, for example, can be less hassle than repairing the impact of identity theft.

Each of the major credit bureaus are different

Each of the Major Credit Bureaus is Slightly Different

Here’s a guide to unfreeze your credit with Equifax, Experian and TransUnion. The three major credit bureaus are all different. So, you have to unfreeze your credit with each bureau individually. 

Note: If your credit issuer lets you know which credit bureau they are going to use, then you can choose to thaw just that one.

The first big difference is with Experian. According to the bureau you need to create a personal identification number, or PIN, to unfreeze your Experian credit report

TransUnion and Equifax, however, now require you to set up online accounts to freeze or unfreeze your credit reports with them. 

Also Note: If your account was previously frozen and you were issued an Experian PIN, the bureau will direct you to establish a password-protected account. This account will let you manage your freeze within their portal.

How to unfreeze credit at Equifax

How to Unfreeze Credit at Equifax

  • To lift a security freeze on your Equifax credit report online you need to start a “myEquifax” account. 
  • Because of this, a PIN is not needed for online freezing or unfreezing. 
  • Equifax allows you to unfreeze your credit temporarily for a specific creditor or for a specified period. Equifax allows you to do this for a time period ranging from 1 to 365 days.
  • You can also choose to permanently unfreeze credit.

To lift or reinstate a credit freeze with Equifax by either phone or mail, you will need a PIN.

Contact info 

Equifax; Equifax Security Freeze

P.O. Box 105788

Atlanta, GA 30348

Phone: 800-685-1111 (New York residents, 800-349-9960).

How to unfreeze credit at Experian

How to Unfreeze Credit at Experian

Whether online or by phone, Experian requires a PIN to unfreeze your credit.

  • You can request that a freeze be lifted for a specific time but unlike Equifax there is no maximum date range with Experian. 
  • However, the online form states you can’t change the date range for the Experian freeze lift once you’ve selected the range and submitted the request.
  • Experian also offers a single-use PIN. This PIN helps ensure your information is seen only by a single creditor that you authorize. Experian gives you the PIN, and then you can give it to the entity checking your credit.

Contact info

Experian; Experian Security Freeze

P.O. Box 9554

Allen, TX 75013

Phone: 888-397-3742.

How to unfreeze credit at Transunion

How to Unfreeze Credit at TransUnion

  • For TransUnion online freeze lifts you will have to sign up for a TransUnion account, obtaining a username and password. 
  • However, once you sign up for that account you will not need a PIN.
  • You then can lift the freeze for a range of up to 30 days, beginning on a start date you choose. 
  • You can also lift the freeze for certain creditors for whom you can create an access code to be used during a limited time. 

This differs from Experian’s single-use code because it can give multiple creditors access to your file during the time window.

Contact info

TransUnion; TransUnion LLC

P.O. Box 2000

Chester, PA 19016

Phone: 888-909-8872.

What to do after the thaw

What to Do After the Thaw

A lost cell phone, the handiwork of identity thieves, or just a balance transfer gone awry can all create a situation where you put a freeze on your credit. But when coming out of that deep freeze, you’ll want to keep a close eye on your activities. 

That’s why you should consider credit monitoring. Check your credit report for free, every week. And pay close attention to any and all changes. Having a good credit score is important and monitoring changes to your score is one of the keys to rebuilding or re-establishing a good credit history.

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Continental Finance is one of America’s leading marketers and servicers of credit cards for people with less-than-perfect credit. Learn more by visiting ContinentalFinance.net


Author: Greg Knotts

Greg Knotts is the VP of Marketing, CDMP, at Continental Finance Company, LLC in Wilmington, DE. A persuasive and results driven leader, Greg has more than 20 years experience in marketing, operations, relationship management, sales and business development in the credit card industry. He spearheads the Continental Finance Blog and leads the company mission to help cardholders everywhere rebuild and restore their credit through the variety of educational resources, articles and graphics the blog provides each week.